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  5. Reporting impersonation or fake profile

Reporting impersonation or fake profile

  • Created 02/09/2019
  • Author Ello.ie
  • Category Safety Concern or Incident Report

What do I do if someone is impersonating me?

If someone has created a profile on Ello.ie using your photos or other personal information, please Contact Us and include the following information in your message summary:

  • The reason for the report
  • The exact name, age, bio, and photos that appear on the profile that you are reporting (screenshots works best)

If you could also include other helpful information such as “user’s location, phone number, email address, and/or a link to their Facebook account” if possible.

We take immediate action on all serious reports, the more details you’ll provide us with, the quicker we will be able to identify and investigate the user in question.

What do I do if someone I know is being impersonated?  

You can contact the person you know and have them Contact Us directly. If you are an Ello.ie member you can also report this profile directly on Ello.ie.

Please Note: If the person you know is someone that you are authorized to represent (i.e. your child, client, etc.), please Contact Us and include the information listed below:

  • The reason for the report
  • The exact name, age, bio, and photos that appear on the profile that you are reporting (screenshots works best)
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